Cookies Policy
We use cookies and similar technologies on our websites and in our applications to improve your user experience and allow you to perform certain operations securely.
In the apps for tablets and mobile phones we use tokens that perform a similar cookies function.
For the sake of simplicity, in this Cookie Policy we will use the terms “Cookies” and “Websites”, equally applicable to our mobile apps.
What cookies are and why we use them
Cookies are small files that contain small pieces of information placed on the User Device (computer, tablet, mobile phone or other mobile devices), when the user visits a Website, usually through the internet browser.
Placing cookies makes using the site simpler and more efficient and will help the site to recognize your Device the next time you visit it.
The cookies used retain, for example, information related to user identifier codes and session information, to ensure security and browsing experience.
In order to install certain cookies on your Device, we need your prior consent which is collected through a banner placed on our Website.
Cookies Categories
Cookies classification can be based on their expiration date, on the website that generates them and on their purposes.
Cookies classification according their expiration date:
1. Session Cookies
These are temporary cookies that remain on your browser until you close it. The information they keep allows you to securely manage operations performed by you during your access to our website.
2. Permanent Cookies
These are cookies stored on your Device and used whenever you make a new visit to the website. These cookies are not automatically deleted when the browser is closed and they expire only after a certain period of time.
Cookies classification according to the website that generates them:
1. First Party Cookies
These are cookies that we send to your Device from our own Website or domain and from which we provide the service requested by you.
2. Third-Party Cookies
These are cookies that are set by an external website other than the one you are currently on, therefore they are not handled by us. For example, cookies used by social networks or by external content such as Google Maps.
Cookies classification according to their purposes:
1. Strictly necessary Cookies
These cookies are essential for you to browse the website and to use its features, such as accessing website secure areas. Without these cookies, certain services cannot be provided. Since these cookies are necessary for the functionality of the website, we do not have to get consent from the user to place strictly necessary cookies on their devices. The data collected by essential cookies are:
Error: The domain LOCALHOST is not authorized to show the cookie declaration for domain group ID ded5a909-ca9f-4826-9f00-097b65e1baff. Please add it to the domain group in the Cookiebot Manager to authorize the domain.
2. Functionality cookies
these cookies allow a website to remember choices you have made in the past, like what language you prefer, what region you would like weather reports for, or what your user name and password are so you can automatically log in.
In order to place this kind of cookies, we need your prior consent.
If you do not allow these cookies, some features may not work correctly.
3. Performance Cookies
These cookies collect information about how you use a website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized. Their sole purpose is to improve website functions. This includes cookies from third-party analytics services as long as the cookies are for the exclusive use of the owner of the website visited.
In order to use these cookies, we need your consent.
The Data collected through these cookies are:
4. Marketing Cookies
These cookies, which can be First-party or third-party cookies, are used to target advertising according to the interests of each user, in order to target advertising campaigns taking into account the tastes of users, and, in addition, to limit how many times a user sees an ad, helping to measure advertising effectiveness.
These cookies track your online activity to help advertisers to deliver more relevant advertising by creating a specific profile.
The usage of these cookies requires your consent.
If you do not allow these cookies, you will not enjoy our personalized advertising on different websites.
The data collected by Marketing cookies are:
In order to ensure that all information provided is up to date, FPE, periodically, checks the list of cookies.
However, regarding Third-Party Cookies and for reasons out of our hands, the list may not be updated at the time, since third-party cookies providers may increase or decrease, change the name at any time and without prior notice.
How to manage cookies
Cookie banner
You can enable or disable cookies through the cookie banner.
Your preferences will be recorded and we will request your consent once a year to ensure that users keeps up to date on changes in our cookies and data protection policies.
The banner cookie allows you to control your preferences regarding advertising cookies, functionality cookies and performance cookies while strictly necessary cookies cannot be disabled.
When you visit our website, you will see the cookie banner until you do not express your preferences.
At any time, you will be able to choose a different cookie setting by clicking here.
Browsers
Alternatively, all internet browsers allow the user to accept, refuse or delete cookies by managing the settings in the browser.
For more information, please, click on the following links:
Chrome: https://support.google.com/chrome/answer/95647?hl=pt
Internet Explorer: http://windows.microsoft.com/pt-pt/windows7/how-to-manage-cookies-in-internet-explorer-9
Opera: http://help.opera.com/Windows/10.00/pt/cookies.html
Safari: https://support.apple.com/pt-pt/HT201265
Please note that by disabling cookies, some internet services may not work correctly, affecting, partially or totally, the navigation and functionality of the website.
Other browsers
If you are using a different browser than the ones listed in the previous paragraph, please, consult its support website or contact your browser Provider.
Other Websites
Our Website may contain links to other websites or applications, including those of our partners. If you access one of these links, please, note that each of them will have its own Cookie Policy and we are not responsible for them. Before using these external Websites, please read their Cookies Policy.
Contacts
For additional information, please, contact our data protection officer: epdp@fidelidade.pt